You may return goods purchased in Australia to any Miniso store across Australia. If you are returning more than 10 items at a time, please return to the MINISO store where the items were originally purchased. If the purchase was a discounted item, no refund or exchange will be providedunless the item has been deemed faulty.
If you are not satisfied with your purchase, we will offer an exchange or instore credit within 14 days of original purchase. Please return all items with the original receipt and ensure the following conditions are met:
For faulty items, we will offer a refund, exchange, or in-store credit within 28 calendar days of original purchase.
For small electronics and/or electronical accessories, if deemed faulty, we will offer an exchange or in-store credit within 1 year of original purchase.
We will not provide a refund, exchange or repair if the item is damaged through misuse or abnormal use.
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