MINISO AUSTRALIA RETURN
retain your original receipt as proof of purchase. Other forms of proof of
purchase may include a bank statement for credit or debit cards, a photocopy of
the original receipt, Apple or Android Pay receipts and certified hand-written
receipts showing the business ABN.
We will not provide a refund if you simply change your mind
but will happily exchange within 14 days of purchase. Items must be in their original packaging and in
saleable condition with original tags and/or labels, and items must not be used
For Hygiene and business appropriate purposes please note the following items are not able to be returned unless faulty:
Exchanges and returns must be made to original store of
purchase and refunds will be processed using original tender type. Items must
be in their original packaging and saleable.
If an item is faulty, not of acceptable quality, does not
match the description provided or is not fit for purpose, you are entitled to a
remedy under the Australian consumer law. You will need to show satisfactory
proof of purchase and the item must be returned to original store or purchase
within a reasonable time frame.
We will not provide a refund, exchange, or repair if the item is damaged through misuse or abnormal use.